מדיניות פרטיות

At Alexandrov Design, accessible from https://www.alexandrovdesign.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Alexandrov Design and how we use it.

Last Updated: (13/08/2025)

1. Who We Are

Alexandrov Design (“we”, “our”, “us”) operates this website: https://www.alexandrovdesign.com.

Business Name: Alexandrov Design
Business ID / Company Number: 321082711
Address: Izhak Navon 6, Kiryat Ono, Israel
Contact for Privacy Matters: contact@www.alexandrovdesign.com

2. What Data We Collect

We may collect and process the following types of personal data:

Contact Information: name, email, phone number, address (via contact forms, signup, or checkout).
Transaction Data: billing details, payment method (processed via third-party providers, not stored by us).
Technical Data: IP address, browser type, device type, operating system.
Cookies & Tracking Data: browsing activity, preferences, analytics, and marketing data (only with your consent).
Log Files: As part of standard hosting, we log IP addresses, browser types, ISP, timestamps, referring pages, and clicks.

3. Why We Collect Data (Purposes)

We process your personal data for the following purposes:

To provide, operate, and maintain our website and services.
To respond to inquiries and provide customer support.
To process transactions and deliver purchased products/services.
To send marketing and promotional communications (only if you consent).
To analyze usage trends and improve website performance.
To protect our website and prevent fraud or abuse.
To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process data on the following lawful bases:

Performance of a contract – when providing services or fulfilling orders.
Consent – for marketing emails, newsletters, and non-essential cookies.
Legal obligations – record-keeping, tax, and accounting requirements.
Legitimate interests – improving security, preventing fraud, enhancing user experience.

5. Sharing Your Data

We may share data with trusted third parties:

Website hosting and IT providers.
Payment processors (e.g., PayPal, Stripe).
Analytics providers (e.g., Google Analytics).
Marketing partners (e.g., Google Ads, Meta/Facebook Pixel) – only with your consent.
Regulatory authorities, where legally required.

We do not sell your personal information.

6. Data Retention

We keep your data only as long as necessary:

Customer records: up to 7 years for accounting/legal purposes.
Marketing data: until you withdraw consent.
Technical logs (IP addresses): up to 12 months.
After these periods, data is securely deleted or anonymized.

7. Your Rights

You have the right to:

Request access to your personal data.
Request correction or deletion of your data.
Withdraw your consent at any time (for marketing or cookies).
Request data portability (export of your data).
Object to processing based on legitimate interests.
File a complaint with the Israeli Privacy Protection Authority or your local supervisory authority.

To exercise your rights, please contact us at: contact@www.alexandrovdesign.com.

8. Cookies & Tracking

Our website uses cookies and similar technologies:

Essential Cookies – required for website functionality (always active).
Analytics Cookies – help us understand how visitors use our website (require consent).
Marketing Cookies – used for personalized ads and tracking (require consent).

You can manage cookie preferences through our cookie banner or via your browser settings.

9. Data Security

We use appropriate technical and organizational measures to protect your personal data, including:

SSL encryption (HTTPS).
Restricted access to data.
Secure backups.
Monitoring for unauthorized access.

10. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13.
If you believe your child has provided such data, please contact us immediately and we will remove it.